Shipping policy

SHIPPING POLICY

Order Processing

• Orders are generally processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

• United Kingdom: 5–10 Business Days
• United States: 7–12 Business Days
• Europe: 7–14 Business Days
• International Orders: 10–20 Business Days

Delivery estimates may vary due to:

• Customs clearance procedures.
• Weather conditions.
• Courier delays.
• Seasonal demand and promotional periods.

Shipping Charges

Shipping costs are calculated during checkout unless complimentary shipping promotions are applicable.

Order Tracking

Customers will receive shipping confirmation emails containing tracking information once orders have been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. We are not responsible for delivery issues resulting from inaccurate or incomplete customer information.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our customer support team. We will make reasonable efforts to assist in resolving shipping-related concerns.